To qualify for Next Day Delivery orders must be placed by 1pm (Mon-Fri) for same day despatch.
We offer FREE standard delivery on all orders and we aim to dispatch your order within 1 working day. Our standard delivery takes 3-5 working days, occasionally this can take a little longer so please allow 10 working days before contacting our Customer Service department. We generally use Royal Mail for most deliveries, higher value or larger items will be sent via our Courier.
Here is a list of all the locations we ship to and the appropriate shipping charges:
|UK Mainland Shipping Options||Cost|
|Standard Delivery (Estimated 3-5 working days)||FREE|
|Royal Mail 24 (Estimated 1-2 working days)||£3.99|
|Next Working Day Courier||£5.99|
|Highland & Island Shipping Options
IM, BT, FK, HS 1-9, PA, PH, IV, ZE, JE, GY
|Standard Delivery (Estimated 3-7 working days)||FREE|
|Royal Mail 24 (Estimated 1-3 working days)||£3.99|
|48hr Courier (2 working days)||£11.99|
We want to make sure that you are completely satisfied with your purchase. Therefore we offer a ’30 Day Returns Policy’ so you can send any unwanted items back to us (within 30 days of the delivery date) and without any queries we will refund the cost of your items. The returns process is simple:
If the item is unsuitable* please follow the steps below:
Step 1 – Download a returns form and fill in all appropriate fields. Click here to download a returns form.
Step 2 – Send the items back to us. We recommend that you send your goods back via a Recorded service as we cannot accept liability for anything which is lost in the post coming back to us.
Step 3 – Sit back and wait, we’ll do the rest!
*Please note that for any unwanted returns or exchanges the item will need to be returned to us in it’s original packaging and in a saleable condition.
We can only refund or exchange items which are returned in the same saleable condition in which they were received.
If you have any questions please get in touch – we’re more than happy to help!
Telephone: 01273 254074